About me

Around 3 and half years of experience as SAP functional /technical consultant in the area of SAP CRM (7.0) and R/3 and ECC.
Experience with end-to-end implementation and support of SAP CRM Sales, Marketing, Service and Interaction Center (web client).
2 life cycle implementation with best practice principles using Solution Manager having progressive experience in requirement gathering, blueprinting, documentation, configuration, and training for SAP CRM 7.0 as well as support of post implementation activities.Worked on campaign management, opportunity management, lead management, order management, activity and account management.
Configured basic functions: business partners, product, organizational model, partner/text/date determinations, actions, transaction types and item categories.
Marketing/sales/lead/opportunity configuration including: campaign management, lead management, customer segmentation, campaign automation, personalized mails, integrating lead - campaign management, l