Client: Nova Poshta Shopping 2.0, Ukraine
To provide better customer experience, convenience, and engagement, based on the feedback as to the existing service.
Stfalcon developed individual storefronts for each company, with proper functionality, shipping addresses, and specified currencies.
Based on the old site style UX was improved, the home page was changed, the packages page reconsidered and turned into the full-featured personal account with all the necessary information at hand, the page of the separate package was also improved.
Besides Mopinion service was integrated to collect reviews online.
Nova Poshta Shopping won an award as the best forwarding service for international online shopping and delivered about 2.7 mln international parcels in 2108.