ABOUT

CLIENT

King’s College London is one of the top 30 universities in the world and was voted the Sunday Times 'University of the Year 2010/11'. It has nearly 23,500 students (of whom nearly 9,000 are graduate students) from 150 countries and approximately 6,000 employees. King’s has an outstanding reputation for providing world-class teaching and cutting-edge research and is in the top seven UK universities for research earnings and has an overall annual income of £525 million. In 2009 Sirenna won the contract to manage the design, development and procurement of systems and process training to support the Kings College Learning Academy. The Learning Academy served the learning needs of KCL staff across the whole of the Kings College estate, ranging from the KCL academic, research and professional staff through to the Enterprise and Applications staff supporting the IT infrastructure.

CHALLENGE

Kings College recognised that Sirenna specialise in providing flexible managed training solutions for large organisations.

Working in partnership with Kings College we were able to:
- Identify the range and extent of training needs from the business needs
- Specify those training needs very precisely
- Analyse how best the training needs might be met
- Having performed a Training Needs Analysis (TNA) across Kings, Sirenna were then responsible for all of the IT training delivery for all staff across the University and seven international Strategic Partner Universities.

This included liaising and integrating with eight technical projects and workstreams supporting 6000 staff and 20,000 students across the different programmes.

SOLUTION

Having devised the corporate training strategy for the whole organisation, a suite of training deliverables were then created for Kings Schools and Departments.

These ranged from the:
- Design and development of e-Learning modules to train HR staff on the newly implemented Oracle HRMS e-Recruitment Web Portal
- Delivery of classroom based training to 600 web designers on the Web Content Management System (CMS)
- Scoping the design for the Purchase to Pay (PtP) global training solution
- Developing learning interventions for KCL Card Access Control Management software.

THANK YOU

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