ABOUT

MAKING THE BRAND THAT MAKE MUSICIANS

Andertons are a leading supplier of contemporary musical instruments with a physical store in Guildford, an online store with global reach, and Andertons TV - a music YouTube channel with nearly 300,000 subscribers. The business is led by Lee Anderton, the founder’s grandson.


CHALLENGE

We conducted research for Andertons in 2016, and discovered a huge gap between the performance of the business and the image of the brand. It turned out that Andertons was much loved by a hugely enthusiastic fan base. However, their flat blue colour scheme, logo, uniform, and website were unloved by both staff and customers.

It also turned out that Andertons has wonderful provenance and a great backstory. Andertons is rooted in the iconic era of rock and roll, and has played a small but significant part in rock history. So Andertons aren’t just another online retailer. They don’t just sell instruments; they’ve been making musicians since 1964. Our challenge was to transform the brand to tell this story.

With this mission in mind, we delivered a complete new identity for Andertons.


IDENTITY

We designed a beautiful new logo to be implemented across channels. It draws its inspiration from classic 50s and 60s hand-drawn logotypes, reflecting the half-century of music heritage Andertons has under its belt.

We also created a versatile icon for social media and apps, which we also deployed in the physical store to signpost different departments - helping customers find what they need.


UNIFORM

The staff uniforms have been given a makeover. The clinical blue is gone, replaced by laid-back black or white T-shirts with the Andertons logo. To be honest, it’s a look you could rock just as easily off-duty.


WEBSITE

The old website had a lot of issues with look, feel and usability that needed to be addressed, so we’re designing them a brand new one.


RESULTS

The new identity has been rapturously received by sta and customers alike.

“After 6 years at Andertons, this is probably the project I’m most proud of. There are some visions that just can’t be executed without a third party coming in to shake up the culture, and Pull have achieved that to a tee. The work you’re doing for Andertons will have and has had an incredible, lasting impact.

It’s been a huge pleasure working with The Pull Agency, in particular Darren Cornwall and Chris Bullick, who I would highly recommend to anyone looking to do any branding or design work. Thank you both for the incredible journey you’ve taken us on.”


AWARDS

Transform Awards Europe 2018:

Best implementation of a brand development project - Gold
Best brand development project to reflect changed mission, values or positioning - Silver
Best visual identity from the retail sector - SIlver