ABOUT
Rockliffe Hall, a five-star luxury resort in North East England, were in need of new website to elevate them online. We set out on a large scale project, which involved a first of its kind booking system to allow combined packages and bookings in one transaction.
We created a customised booking flow to carry the brand look and feel right through the user journey across devices. We integrated the website directly with their booking software Opera using the API OWS allowing the website to use the same live booking environment online and offline.
The project was a great success with the ROI being achieved in the first 3 months of the website going live, as well as a
127% increase in online business room bookings YOY and a 160% increase in organic website traffic.

Back to A first class booking experience project
Richard Bruton
Director
United Kingdom