About me

I have 5 years of progressive experience in Hospitality/ Office Administration, Public Relations, Office Supervision, and Staff Management. I have acquired expertise in providing expert administrative support to departments entailing areas such as board reports, holiday charts, travel requisitions, producing meeting minutes, conference room bookings, accurate and timely input of information to workplace and any other specified system, resolving guest complaints through prompt response, expanding business, liaising with key media and managing staff.

Over the years, I have acquired excellent communication and interpersonal skills as well as a very positive and professional attitude, which has allowed me to sharpen my considerable and substantial skills that can be effectively utilized by your organization.

The highlights of my achievements include:

- Spearheaded improvement of services and overall quality at The Naval Club, resulting in a substantial increase in sales and customer satisfaction.

- Formulated and established standards thereby streamlining the functioning of a global consultancy firm.

- Enhanced overall efficiency in working methodologies and processes by re-formulating procedures as per statutory and regulatory requirements.

- Liaised with key media, maintained close contacts with press; handled press releases and open days, and ensured understanding of key issues and direction of the company.

- Instrumental in translating the client's business needs into detailed product features namely, a custom package, funded by The Asian Development Bank.