About me
Synopsis of career:
Over 7 years of CRM & Campaign Management experience
Experience using various ESP tools/software (Salesforce, Dot Digital, Eloqua, etc.)
Experience using data selections tools/software (Unica, Siebel Analytics, etc.)
Experience building customer journeys and contact points
Experience managing campaigns end-to-end (from brief to execution)
Strategy setting up and creating customer journey mapping/customer lifecycle journeys
Setting up triggered/automated campaigns
Sending out campaigns in Email, SMS, Push Notifications, web messaging, and DM
Experience managing internal and external stakeholders
Direct line management experience
Experience leading cross-functional projects with successful outcomes through leveraging my strong interpersonal skills
Experience creating and managing an email/CRM calendar
Self-starter, reliable team player with strong initiative and the ability to thrive in high-intensity, in an ever rapidly changing environment