About us

Thought leader in all aspects of Customer Experience, 3D Design (retail, events, brand activation, exhibitions), VM, Instore Marketing Communications, Environmental Graphics, Signage and Sales & Marketing Channels for retail and brands, across many sectors: fashion, financial services, grocery, gaming, leisure and entertainment, automotive, catering - with global experience across four continents.
Concentrated in the last 15 years on translating the 'why we buy' and 'how we buy' into meaningful, engaging and compelling retail and brand experience solutions. Much multi-channel development, but also creating offline customer experience and value that simply can't be delivered online.
A regular speaker in shopper and customer experience, plus consulting on defining and designing the most rewarding approach and solutions. We are now in a 'do or die' situation for many high street operators...d this is answered through compelling, value-added experiences and delivered with the most important asset...a sense of humour!

Specialties: Creating engaging environment, communication and sales solutions that are driven by what the customer needs, wants and desires. Constantly looking at new ways of doing business, big ideas, small ideas, formats and locations... that will connect with an audience, help to drive sales and express the brand in unique and differentiated ways.