About me
I have a degree in psychology and am currently working on my Master's thesis for English Literature. I love challenging work, as well as working in close proximity with literature and the written and spoken word. Currently, I work as a Goodreads Expert Lead on Goodreads, a social media site for book lovers and enthusiasts. Goodreads Expert Lead. On this role, I am now charge of monitoring and improving performance metrics for the Goodreads Experts team in Costa Rica. I also function as a Point of Contact and as part of the team in charge of managing our two Celebrity Groups.
Skills
Brain storming, Communications, Customer Services, Email, HTML, iPhone / iPad, Languages, Problem Solving, Proof Reading, Social Media, Team Management, Translation, Writing
Sector Experience
Call Centre / Customer Services