About me

Digital planner and project manager with experience delivering eCRM, web applications, online advertising and campaign microsites, multi-site and stand alone websites with CMS, SEO, e-commerce and social networking.

Particularly interested in user experience and user interface design for conversion rate optimisation.

Direct experience building client relationships and delivering projects for government departments, real estate franchise, automotive networks, education and insurance business.

Specialties

User experience - usability requirements analysis, user personas, IA, wireframes/prototypes, user scenarios, user testing, conversion rate optimisation.

User interface design - usability, web accessibility, web standards, business process & workflow modeling.

Project/team leadership - risk analysis, change control, work breakdown structure, project timing plans, functional specifications, estimating, status & profitability reporting, hybrid Agile/Prince methodology.