About me

I would like to apply for the position as advertised. I have a strong Background within Account Management and Business Development. With over five years of experience of working with Business development management Teams, Account management and working with companies such as Dell, British Airways, BT and various small - Large companies.

To be specific, examples of my career achievements relevant to the role include:

-Manage a data repository to enable the continuous monitoring of key risk indicators.

-Constantly Building and maintain successful relationships with clients to ensure their complete satisfaction whilst working with them to maintain the organisations goals and provide analytical, Business tools and various marketing techniques to help them succeed within there market.

-provided customer service skills, including the ability to sell in organic growth opportunities, carry out client reviews at client sites, produce reports, recommend improvements, track trends in customer service and client relationships.

-Work with the commercial manager to monitor and manage client budgets, handle client enquiries and complaints, liaising with suppliers and account teams on a daily basis. Also when I was at LeasePlan we would have regular meetings regarding Company brand, Company Strategies and future plans.

-Supporting client projects and activity to include managing the client review process and maintaining records of findings, trends, client feedback and actions to address issues.

-Working closely with the Marketing team and other business units within LeasePlan to understand data requirements and provided recommendations and supported implementation on technical and procedural workflow on data production. As a result, I compiled alternatives of potential data sources and integrated them into a framework for utilisation in the management team and customer service teams.

-I have advised clients on various projects and helped them develop data streams and work closely with them to look at marketing results so they are able to understand there customers and which business objectives to set.

-I also take the approach that the service does not stop when the sale is made, I make regular Interactions with the client regarding feedback and Issues that may arise so this helps with Customer loyalty and provide our company with long term benefits to understand our product and service and this enable me to make recommendations.

-I have presented to all levels of the business internally and externally, I have also coached and helped clients understand the business tools we use to develop there business. I was also able to provide weekly and monthly reports on country sales and development and set SLA and KPI from this.

-Worked with technical professional to help them and also understand new marketing techniques such as Social media advertising and a better understanding of key programmes and various computer packages to promote the business now and in the future.

I believe I can add value to the team through my extensive knowledge on the data and Account management Industry. I have excellent development and CRM skills and am able to adapt my writing and presentation skills appropriately for the audience. I have a strong ability to explain complex concepts briefly and concisely.