About me
14 years experience in commercial and retail banking. Deep knowledge of the services chain of value: since opportunity analysis, through service concept, market positioning, delivery process up to performance evaluation.
Enterprising spirit in the way of continuous search for new business opportunities and the permanent pursuit for improvements.
Contribuition in major projects involving Service Channels (Website, Mobile, Call Center and ATMs)
Accurate customer view especially in the high-income segment.
Recommendations
- Currently No Recommendations
Availability
Looking for work
Location
São Paulo, Brazil
Creativepool member since 29 December 2017