About me

Actually working for Telecom industry in the Technical Presales field, my Client Technical Advisor job role (aka Technical Account Manager) is definitively focused on customer satisfaction.
I create and maintain strong, trusted client relationships at all levels within my client's business. I design solution recommendations applying broad technical skills, industry knowledge and business acumen expertise, leveraging IBM technologies & services. I lead and manage technical teams during complex and critical projects to solve client's business challenges and deliver value.

Skills : Digital transformation (CRM, Marketing, Mobile, Social), Cloud (IaaS & PaaS) & DevOps, Big Data & Analytics, Cognitive systems (Machine Learning), Security, Middleware Integration, Unified Communication & Collaboration, Industry insight (retail, transport, telecom), Leadership, Communication.