The brief: Streamline a booking journey and make it as exciting as scoring the winner.
The transformation:
- Before: 8 steps of pure frustration
- After: 3 clicks to kickoff
In the first month alone we saw:
- 13% increase in conversion through improved user experience
- 6% increase in Average Order Value
- 6.5% increase in traffic on mobile
Here's how we changed the game:
The Challenge
TOCA Social reinvented football entertainment. But their booking system? It was playing in the wrong league.
The Solution
We refined their booking journey so that it:
- Sorts group bookings faster than a team captain
- Handles food and drink without the need to queue
- Shows real-time availability without the faff
- Makes payment as smooth as a Cruyff turn
The Tech Magic
- Custom booking logic using SevenRooms that thinks like Mourinho
- Real-time availability that actually works
- Mobile-first design that flows
View the case study here: https://www.multivitamin.studio/our-work/toca-social