About us

We’re MRM, a leading customer relationship agency. We are obsessed with helping brands grow meaningful relationships with people using the power of creativity, the beauty of data, and the magic of technology.

We make one simple promise in everything we do - to stir the soul by bringing person meaning to the brands people let into their lives. Our approach is holistic; informed by our diverse range of skills across multiple disciplines, channels and platforms.

We have the soul of a start-up coupled with the strength and depth of a network. We know our stuff and love what we do. We thrive on creating and building communications and experiences that people will love.

Customer Strategy and experience: We devise and deliver end-to-end, multi-channel customer strategies and experiences.

Creative and Content Development: We conceive, design and produce original creative content across every touchpoint and platform – whatever gives us the best possible chance to reach and engage the audience.

Research and Insight: We deliver future-focused insight, consumer research and innovation concepts, using a variety of powerful techniques.

Technology and development: Technology is at the heart of everything we do. It drives the award-winning solutions that we’re renowned for.

Client list includes: Aramco / British Land / Cisco / Direct Line Group / easyJet / GSK / Honeywell / Marston's / Microsoft / Mitsubishi Electric / Nestlè / OnStar / Subway / Three Mobile / TSB / Tommee Tippee / Vauxhall

Skills

Digital Marketing

Sector Experience

Advertising, Digital (SEO, PPC, SEM...), E-Commerce

Awards

Andys - Gold, Campaign BIG Award - Gold, Cannes Lions - Grand Prix, DMA Award Shortlist, Eurobest Award Shortlist, LIA Award - Gold, New York Ad Festival - First Prize, One Show - Gold Pencil, Webby Award

Clients

British Land, Cisco, Direct Line Group, Honeywell International, Inc., Microsoft, three.co.uk

Ranking
Recommendations
- 
Currently No Client Rating
Achievements
Annual 2021 BronzeThe Middle East ExplainedAdvertising: Digital Annual 2021 BronzeNipplevisionAnimation Annual 2021 Bronze#ListeningFromHomeSocial Good Annual 2020 BronzeCards of AcknowledgementDirect Mail Annual 2021 Shortlist#ListeningFromHomeCovid19 Annual 2021 Shortlist#ListeningFromHomeIntegrated Annual 2021 ShortlistBest Agency to Work For Annual 2021 ShortlistAgency of the Year
Top 10 Communications Agency Project featured:P&O Ferries Summer 2017
on 14th August 2017
Project featured:#ListeningFromHome
on 2nd September 2020
Project featured:MASTERCLASSICS
on 3rd September 2020
Project featured:Cards of Acknowledgement
on 2nd October 2020
Project featured:My Carer
on 8th April 2021
Project featured:The Middle East Explained
on 13th August 2021
Project featured:Nipplevision
on 26th August 2021
Contributor:

MRM has been a Contributor since 3rd August 2017.

Invite x3
Founded
1993
Size
101-250 People
Creativepool member since 6 September 2012