ABOUT

The interest towards the use of technological tools in museums to create a more enjoyable and satisfying user experience and to support the learning process has been increasing during the last years. In this paper is presented a qualitative study which consists of two interviews performed on
2 museum visitors and 3 museum volunteers who work as guide at the Egypt centre in Swansea. Purpose of interviews is gathering information about the limitations of the current offered tools and exploring new possibilities offered by the adoption of new mobile technologies.