Michael's work
About Michael
I'm an enthusiastic and curious Product Discovery & UX (User Experience) Research Consultant. I help you discover what your online audience really thinks and feels.
Empathy is key to creating great effective user experiences. I specialise in taking a step back to see the bigger picture and bring clarity to complex situations. I always put myself in the shoes of the user to understand their thoughts and feelings, and I love getting below the surface level to discover what really motivates them.
I'm a qualitative researcher with experience in designing, planning, and conducting user research projects. I have a proven track record of working with clients to understand their research needs and develop research plans that deliver actionable insights. I have also successfully conducted user interviews and usability test projects, as well as UX expert audits.
I help clients improve their website, product, or customer journey using these techniques:
1. Product Discovery:
Understand your target audience and identify new product opportunities.
2. User Testing:
Gather qualitative feedback and insights about your product from real users.
3 Expert Audit of your website or product:
Conduct a thorough audit to identify areas for improvement.
I'm calm, friendly, and approachable, and guide clients through my findings and recommendations in a clear and concise way. I don't use jargon, and I believe that everyone should be on the same page.
I also have a deep love for nature and how everything is connected!
Empathy is key to creating great effective user experiences. I specialise in taking a step back to see the bigger picture and bring clarity to complex situations. I always put myself in the shoes of the user to understand their thoughts and feelings, and I love getting below the surface level to discover what really motivates them.
I'm a qualitative researcher with experience in designing, planning, and conducting user research projects. I have a proven track record of working with clients to understand their research needs and develop research plans that deliver actionable insights. I have also successfully conducted user interviews and usability test projects, as well as UX expert audits.
I help clients improve their website, product, or customer journey using these techniques:
1. Product Discovery:
Understand your target audience and identify new product opportunities.
2. User Testing:
Gather qualitative feedback and insights about your product from real users.
3 Expert Audit of your website or product:
Conduct a thorough audit to identify areas for improvement.
I'm calm, friendly, and approachable, and guide clients through my findings and recommendations in a clear and concise way. I don't use jargon, and I believe that everyone should be on the same page.
I also have a deep love for nature and how everything is connected!