ABOUT
The Brief
Go2 Telecom is well established as a major supplier of headsets to major businesses, but they wanted to expand their audience and appeal to the average consumer. As well, Go2 Telecom wanted to improve their customer service for their existing clients by allowing new enquiries, quotes and discounts to go direct through the website. Products needed to be simpler to find and for customers to understand what accessory were required with a particular product.
The Solution
To appeal the average consumer, we made sure they could understand what products Go2 Telecom offered - By using lifestyle imagery throughout the website, and linking headsets in to lifestyle groups such as Gaming, Sports & Music etc. To ensure customers to could find products and accessories easier we added a Profiling and Compatibility feature, which ask the customer a series of questions and displays the correct product. The website required a lot of data input with the amount of products Go2 Telecom sell, as well as running payments through SagePay.



