ABOUT

Background
When GSK separated into two stand-alone businesses, our challenge was to create a new visual identity for the new consumer health division. This global business spans more than 70 countries, with 22,000-plus employees and an exceptional portfolio of category-leading brands such as Sensodyne, Voltaren, Panadol and Centrum. Its launch presented a real opportunity to make a difference to the way billions of people engage with their everyday health, and had overwhelming employee acceptance.

Healthcare can be a crowded, confusing space. From Apple to Google, brands are vying for our attention at a time when healthcare systems are under significant pressure – presenting difficult decisions in many parts of the world.

It was clear to us that Haleon’s identity had to dial up the level of humanity in this fundamentally human-centric sector. And do it fast.

The creative idea
Everyone deserves better everyday health. Yet the plethora of information out there is far from inclusive or easy to navigate. Leaving space in the industry for a company and its identity to help more people access what they need.

The creative idea was to raise the bar on everyday health, with stripped-back, fresh and modern design elements and a straight-talking, motivating voice that speaks to everyone. The Haleon identity puts its purpose ‘To deliver better everyday health with humanity’ at its core. Telling stories to motivate change in an inclusive, sustainable and achievable way. Setting the standard – the baseline – for everyday health to help people to progress on their journeys. Aiming to guide and galvanise them with empathy, while respecting the reality of their worlds and challenges. Creating an everyday healthcare brand that people feel understands them.










Execution
The company name had to be strong, optimistic, inspiring – and human, to connect with people around the world.
‘Haleon’ combines ‘hale’, an Old English word meaning in good health, and ‘leon’, associated with strength.
The Haleon visual identity system cuts through the healthcare-sector clutter with striking simplicity. Two key graphics – the baseline and the metric – represent a visual measure of ‘better’ that unifies our communications. They highlight forward steps, performance and progress – by individuals, communities and businesses – on the journey to better everyday health. The stripped-back black-and-white colour palette is enlivened with restrained hits of punchy Haleon Green, to dial up vibrancy and health positivity. And the focus is on authentic characters with real everyday health stories, always shown in an optimistic light – creating a sense of confidence that things can get better, even in the face of challenges.

Results
Haleon became a standalone business and brand in July 2022. The demerger was the UK’s largest stock market listing in a decade.

Since the launch, social media and personal affirmations prove that the new identity is highly appreciated by Haleon employees. From photographs proudly taken next to new signage to dyeing their hair green, the team worldwide has embraced the new visual world with gusto.

“Our review of Haleon showed that accessibility was at the core of the company’s identity, from font legibility to clear colour guidance to the diversity of people in imagery, all designed to support a neurodiverse audience.” Peter Bricknell, Hassell Inclusion

The results of a paid campaign revealed impressive scores across key markets, with post engagement at 253,474 in the US and 108,298 in the UK. The click-through rate exceeded norms of 0.08-0.09%, reaching 0.14% in the US, and 0.11% in the UK.