About me

Please find attached my CV, I am very self-motivated, task driven, and outgoing, and likewise I feel it is very important to be above all customer focused.My skills and knowledge include:*Experience in Credit Control environment (2 years ):maintaining customer accounts, collecting debt, accurately posting and allocating cash for ledgers, arranging and monitoring Direct Debit accounts and taking debit and credit card payments. Working with ambitious sales executives to reduce the incidence of credit control queries in the Publishing, Sales and Energy industries.*Knowledge of the Customer Service industry: resolving client queries, setting up new customer accounts on corresponding systems*Experience in Sales and Purchase order process, Payroll admin, General accountancy*IT Helpdesk and Date Entry experience: ensuring that storage, archiving, backup and recovery procedures are functioning correctly; working closely with IT project managers, database programmers and web developers; communicating regularly with technical, applications and operational staff to ensure database integrity and security*Ability to work effectively as part of a team with strong telephone speaking skills*Excellent client relationships, promptly resolving invoice queries, and efficiently maintaining customer accounts.*Proficient level of IT literacy: including, a good working knowledge of Word, Excel, and Access MS Office packages. Please feel free to contact me at your earliest if from reviewing my details you feel I am suitable or you wish to know anything further. Best wishes and I look forward to hearing from you. Lydia Laurence T: E-mail: