ABOUT

Nov 2015 – Dec 2015 Customer and dealers assistance for HP (Hewlett Packard) working for Vauxhall, Opel and Chevrolet for General Motors (GM) Luton, UK , Duties: customer assistance, work for Italian and Polish customers – (for Italian and Polish market), email correspondence with clients and dealers, use of CRM system

Aug 2015 - Sept 2015 Customer Service at General Motors, Minacs, Luton, Bedfordshire, for ONSTAR project,
Duties: answering calls from Customers from customers from England, Italy, Poland (3 languages), on ONstar System, (handling emergency calls, destination download, navigation, calls) working with systems KMS and GSP