ABOUT

The following solo project was undertaken as part of the Professional Diploma in UX Design issued by the UX Design Institute in Dublin and accredited by Glasgow Caledonian University. The client was Ambassador Hotels - a fictitious company that owns a series of hotels across Europe.

Despite being of paramount importance to both hotels and their guests, the process of booking a hotel room online is often confusing, frustrating and poorly designed.

For these reasons, the main focus of the project was to examine existing booking processes before designing a new process that is significantly simpler and smoother than those currently in use.