Julia Dean
Customer Experience Director
ABOUT
Helping Pets at Home become the single destination for all pet owners.
Empowering pet owners to be be the best they can be by analysing, vision setting and redesigning the Pets at Home experience. Whether it’s food, healthcare, grooming appointments, toys, advice, tips or insurance, we reshaped how they enable owners and pets to thrive.
Test-and-learn approach resulted in a 400% increase of CTR into checkout.






