User Researcher

This job listing has expired Job
  • London (Remote)  
    London, United Kingdom
    perm, remote  
  • Company
    Warner Bros. Entertainment Group of Companies  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Undisclosed
  • Closing date
    27 July 2021  
    Posted on
    27 May 2021  

Rocksteady Studios is a member of the Warner Bros. Interactive Entertainment family, and the developer of the award-winning Batman: Arkham series of games. Our philosophy for game development is all about treating people well to create quality entertainment that stands the test of time.

We’re a one-project studio that built our success by combining genre-defining gameplay and character-driven cinematic narrative with AAA production values.

Born in the heart of London, our multicultural team takes inspiration from the culture and history of our home in one of the most diverse cities in the world.

We are looking for a User Researcher with an intense passion for gaming and science to work on games for all platforms including consoles, PC, and mobile. As a User Researcher you will conduct research groups through in-person test sessions where data is collected on our games using a variety of methods including usability, playtesting, and 1-on-1. During each session you will observe participant behaviour and communicate that information back to the group. You will also be responsible for writing up findings. Experience running research sessions is critical.

Covid-19 Hiring Update: We've transitioned to a work-from-home model and we're continuing to interview and hire during this time. This role is expected to begin as a remote position, and once it’s safe to return to the office will be completed from our London HQ.

Responsibilities:

  • Prepare and execute research studies.
  • Work with Senior User Researchers to conduct user testing.
  • Determine appropriate research methodologies and craft associated surveys as required.
  • Recruit the necessary amount and participant profile for each study.
  • Submit nightly notes/observations for each test.
  • Write research reports and debrief with various development teams.
  • Administer each playtest and usability session in a non-biased manner.
  • Develop and evolve the playtest recruitment database.
  • Provide findings-based recommendations as requested.

Requirements:

  • Experience in a related role, ideally in games user research.
  • Knowledge of research design, qualitative, and quantitative methodologies.
  • Comfortable speaking in front of groups with authority.
  • Experience moderating large groups effectively without supervision.
  • Comfortable with Microsoft Office Software (Excel, Word, Outlook).
  • Familiar with game design theory and development process for video games.
  • Genuinely enjoy gaming in all forms.

Bonus Points:

  • Familiarity with analytics is a plus.

If you do not meet all the requirements, but after reading through the description you feel excited about the position, and believe you’d still be a great fit for the role we’d still love to hear from you!
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Our people make WM the inspiring organisation it is today.

At WarnerMedia, our commitment starts with you! As a company of storytellers and journalists we have a responsibility to make sure we have a collection of voices and people whose stories reflect and connect with the global audiences and communities we serve.

WarnerMedia, and its suite of brands like Warner Bros., CNN, HBO Max, HBO, TNT, TBS, Cartoon Network, Adult Swim, Boomerang and many more, have long been committed to equity and inclusion as moral and business imperatives. It is essential that our content and creative partners reflect the diversity of our society and the world around us. Together with other production companies, networks, guilds, unions, talent agencies and others in the industry, WarnerMedia is committed to greater inclusion of people of color, women, the LGBTQ community, those with disabilities and other underrepresented groups in greater numbers both in front of and behind the camera.

There really has never been a better and more exciting time to join WarnerMedia. For more information on how to join our company and our commitment to diversity and inclusion.

The Perks:
• Exclusive WarnerMedia events and advance screenings.
• Paid time off every year to volunteer for eligible employees.
• Access to well-being tools, resources, and freebies.
• Access to in-house learning and development resources.
• Part of the WarnerMedia family of powerhouse brands.

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