User Researcher – IBM Automation
This job listing has expired JobIntroduction:
Thomas J. Watson said it best: “Good design is good business.” Visualization is critical to discovering data-driven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together, work the same, and work for our clients. Does the thought of creating the platform at the heart of solutions like Watson, Blockchain, IoT, and Security excite you? If so, read on!
Your Role and Responsibilities:
You’re an experienced User Researcher with proven skills uncovering often unarticulated user needs and connecting those to business goals. Your insights will be used across the world by hundreds of thousands to build, deploy, and manage apps used by millions (no pressure!). You should be passionate about identifying and connecting with our target users and becoming their advocate to influence our products to meet their needs. You can collaborate effectively with product management, engineering, and remote teams. You can demonstrate leadership, technical curiosity, and tenacity. You’re comfortable partnering with some of the leading technologists in the fields of cloud and cognitive computing.
Required Technical and Professional Expertise:
- Demonstrated success relating generative and evaluative research insights to core business goals.
- At least 2 years of experience conducting research throughout the entire product development lifecycle.
- Will be able to create a dendrogram on an etch-a-sketch with your eyes closed.
- Bachelor’s degree in Experimental Psychology, Cognitive Science, Human Factors, Human Computer Interaction, Anthropology, Sociology or related discipline.
Preferred Technical & Professional Experience:
- Master’s degree or doctorate in a related discipline.
- Experience with cloud computing and/or open source technology.
- Experiencing working with enterprise software (agile/continuous delivery desired).
- Experience managing projects involving cross-functional teams.
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