User Experience Researcher

  • London  
  • Company
    Start date
  • Closing date
    17 September 2019  
    Posted on
    19 August 2019  

Minimum qualifications:

  • Master’s degree in Human-Computer Interaction, Cognitive Science, Experimental Psychology, Anthropology, Information Science, Applied Linguistics, a related field, or equivalent practical experience.
  • Experience with research methods, including when and how to apply them during each product phase.

Preferred qualifications:

  • Experience with international research, including leading field research studies.
  • Experience integrating user research into product designs and design practices.
  • Demonstrated understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Excellent interpersonal, communication, negotiation and collaboration skills.

About the job:

User Experience (UX) Researchers work to answer the most challenging questions in design. In this role, you will reveal what our users need from our products by conducting primary research, exploring the behaviors and motivations of our users, and working with teams of Designers, Product Managers, Engineers and others to develop new features. You’ll inspire change at all stages of product development by delivering exciting oral, written and visual presentations about our findings. Most importantly, your job as a researcher is to help the UX team understand what would make a user’s experiences feel more intuitive, accessible, fun—and even magical.

With considerable experience, you evaluate all the features contributing to user experience, providing expertise, collaborating internally and occasionally leading projects. You contribute new processes and identify product and use requirements.


  • Conduct independent research on multiple aspects of how users engage with products and experiences.
  • Collect and analyze user behavior via qualitative and quantitative methods, such as usability studies, interviews, and surveys.
  • Work with designers, product managers, engineers, and research managers to prioritize research opportunities in a fast-paced, rapidly changing environment.
  • Convey research findings to diverse audiences through written reports and verbal presentations.
  • Innovate by thinking creatively about how we can evolve the way we do research in order to improve our products for global users. Advocate for the needs of a global user audience.