UX Design Manager

  • San Francisco  
  • Company
    Start date
  • Closing date
    1 January 2020  
    Posted on
    3 December 2019  

StubHub is the world's largest ticket marketplace, enabling fans to buy and sell tickets to tens of thousands of sports, concert, theater and other live entertainment events. StubHub reinvented the ticket resale market in 2000 and continues to lead it through innovation. The company's unique online marketplace, dedicated solely to tickets, provides all fans the choice to buy or sell their tickets in a safe, convenient and highly reliable environment. All transactions are processed and delivered by StubHub and backed by the company's FanProtect Guarantee™ processing a ticket every second today with billions of ticket sales each year globally. Company partners MLB, AEG, ESPN and many leading teams such as the San Francisco Giants and University of Texas, along with over 60 other teams in MLB, NBA, NHL and NCAA.

Our Values:

  • StubHub One – We act as one team in pursuit of connecting people through inspiring event experiences.
  • At StubHub, we are:
  • Driven – We strive for excellence – constantly improving our game
  • Courageous – We are bold & not afraid to challenge the status quo
  • Inventive – We see what others don’t & pioneer new paths
  • Richly Diverse – We recognize & respect everyone as a unique individual
  • Brand – We experience the world through StubHub.

The Opportunity:

The ideal candidate loves working with other experts to help create elegant solutions to tough problems.  This person is a thoughtful leader, who values teamwork over individual heroism, and knows the value of building strong cross-functional relationships.

The UX Design Manager works within the Product & Technology group alongside Product Managers, Engineering, Localization and research to develop smart and elegant solutions to ensure our customers have a great experience with StubHub.


  • Lead a talented team and create an environment that fosters creativity and engagement.
  • Seeks clarity and alignment across business functions, always thinking the business needs as well as the experience of the customer.
  • Ensure a systemic design aesthetic that scales across regions and languages.
  • Collaborate with cross-functional teams as well as the greater UX team throughout the design process.
  • Build successful experiences that are tailor-made for people in specific locales.
  • Ability to influence and solicit buy-in with stakeholders and business leadership.
  • Through it all, be available, be patient, have empathy for others, and always think of business needs as well as the user’s experience.


  • Bachelor's or higher degree in Interaction Design, Human-Computer Interaction, Cognitive Science or related field.
  • Minimum of 5 years as a User Experience Designer or equivalent (creating user flows, wire frames, mockups, generating assets and specifications for integration into digital products).
  • Experience leading successful teams.
  • Expert level skills in Adobe CS, Sketch and other associated design tools.
  • Proven ability to build positive, collaborative relationships across multi-functional teams.
  • Strong English oral and written communication skills.
  • International eCommerce experience.

Affirmative action and equal opportunity employer.

StubHub is a Subsidiary of eBay.

eBay Inc. is an equal opportunity employer. All applicants with relevant experience will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us. We will make every effort to respond to your request for disability assistance as soon as possible.