Sr. Product Designer, Health
Who We Are:
We are the Health team at Twitter and our goal and priorities are to make Twitter safer for our customers and ensure the information shared is of the highest quality. This includes crafting innovative solutions around misinformation, civic integrity, toxicity, abuse, spam, and more. It also means helping people understand our rules and when we enforce them and why and improving the experience for when people report unhealthy content, and when they are suspended on the platform.
We are looking for a staff level designer to help build out the vision for what a healthy Twitter will look like. This includes concepting new controls / tools to help people safeguard themselves and have more control over their Twitter Experience - especially when it gets toxic or abusive or polarizing.
It includes developing new concepts for how we approach misleading information on the platform. We are looking for a deep thinker who love to solve complex problems to drive creative solutions in this space and craft holistic experiences that begin to make the Twitterverse healthier. Our design team works closely with our product, engineering, research, and policy teams in shaping the strategy and execution of this top priority.
Twitter can be fun, noisy, informative and a place for rich dialogue. Twitter can also feel and be unhealthy. It’s too often that people are afraid to participate in conversations because they fear abuse and unhealthy interactions. Additionally, it is difficult for people to determine which accounts are trustworthy and what content is good. These challenges are the basis for why Health has been the top initiative for Twitter. When we add in the current national and global conversation, with the COVID pandemic, civil unrest spawning from George Floyd and the BLM protests, and the discourse around the upcoming US Elections, we know that making the Twitterverse healthier is not only a top initiative, but it is imperative.
What You’ll Do:
Develop and drive new strategies along with product managers, design leadership, research and data science.
Design, prototype, and develop elegant solutions focused on improving the health of the platform.
Conceive innovative concepts, prototype and iterate to push the boundaries of user interface design and the health space.
Deep product and systems thinker who loves untangling complex problems and is able to think about global implications and cultural nuances.
Strong ability and passion on delivering universal designs that can scale not just across platforms but also internationally and across user types.
Identify user needs, sketch solutions with prototypes, test ideas with our research team, and refine designs with data and customer feedback.
Collaborate with other designers to ensure all features being developed take health into consideration.
Document detailed interaction models and UI specifications.
Collaborate with other designers to maintain design consistency and coherence across the features on Twitter app and website.
Evangelize best UI practices to other designers, engineers, and product managers.
Mentor other designers.
Act as project lead, leading numerous workstreams within a focus area.
5-7+ years experience designing and building products for mobile & desktop experiences.
Expert at designing and building products for mobile & desktop experiences.
Demonstrate ability to tackle complex problems and be able to identify and mitigate risks.
Excellent communication and collaboration skills with a strong ability to influence cross-functionally.
Experience being a design lead who leads large projects and direct/mentor other designers.
Passion for identifying and solving customer problems.
Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders.
Skilled with Figma (or Sketch) and prototyping tools such as Framer, Principle.
Excellent communication and presentations skills.
Comfortable presenting and working with senior executives.
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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