Senior UX Writer
About the Role:
We’re on a mission to make buying and selling cars an easy and straight-forward process. As a Senior UX Writer, you will be key to enabling this. Working day-to-day with product designers, user researchers, and developers you will help consumers find their perfect car and help retailers sell quality vehicles more efficiently through simple, humanistic content.
You’ll advocate content from the start of the design process, ensuring users get the right content at the right time, in a way they expect. This will involve writing compelling copy that helps our users, making complex things (like finance) simple and jargon-free.
Collaboration is important as you’ll be partnering with user researchers and data analysts to understand user needs and gather evidence to inform content decisions. There will also be interaction with product and marketing teams to ensure consistent messaging across online and offline channels.
We’re a curious bunch here in the design team, so you’ll find yourself asking many questions to understand the “why” and how your work links to our strategic goals. You’ll have the courage to make decisions and the humility to ask for help when needed working with stakeholders to understand project success measures and knowing when to look for qualitative or quantitative data or rely on your own knowledge and experience.
As part of the wider design team, you’ll be an ambassador for content design while learning from and helping others identify and implement improvements to the way we work.
What we're looking for:
- Demonstrable experience writing for commercial web applications and mobile experiences
- Demonstrate skill in structuring content, writing for accessibility, and optimising content for SEO
- Demonstrate the ability to translate complex topics into content that is simple - you don’t need to be an expert in cars!
- Experience working within and influencing collaborative teams from inception to implementation, particularly with designers & developers
- Ability to work on multiple projects simultaneously in an agile, fast-paced environment
Although not a requirement, helpful experience includes:
- Experience conducting research and using data to support decision making and iterative content design
- Creating and inputting to design systems, style guides, glossaries and tone of voice guidelines
- Examples of crafting copy that converts
- Knowledge of user-centred design principles and writing for readability
Benefits and more:
We're offering a competitive salary and a flexible benefits package to support your health and well-being. You'll have 28 days holiday per year, and that's in addition to bank holidays and half day closures on Christmas and New Year's Eve. Our Aviva pension scheme offers between 5% to 7% employer contributions depending on the percentage you choose to contribute, and we provide Bupa healthcare cover for all of our employees.
Our employee assistance programme, enhanced parental leave and share-save options and are just some of the other benefits on offer should you decide to join us.
Career development is something that we're passionate about at Auto Trader, and we all develop and learn things differently. Whether you attend an external conference, utilise a LinkedIn Learning license or choose one of our in-house masterclasses, there's something for everyone.
As we move into the next stage of the government's roadmap out of lockdown, our offices are currently open to employees voluntarily. We are looking forward to welcoming everyone back on a more regular basis as restrictions continue to ease.
As most of our colleagues are still working from home at the moment, all assessments are taking place virtually.
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