Senior UX Researcher


  • Remote  
    California, United States
    perm, remote  
  • Company
    RELX Group  
    Start date
  • Closing date
    24 January 2023  
    Posted on
    24 November 2022  

When have you discovered a need your customer couldn’t articulate?

Do you roll up your sleeves with designers, product managers, and engineers alike, working out findings from research, ideating solutions for a truly MLP?

About the team: Highly innovative, Elsevier’s Nursing and Health Education (NHE) team equips tomorrow’s health heroes. We provide instructors and students with virtual simulation experiences. These experiences help nursing students practice nursing skills and instructors evaluate whether students are practice ready. We provide actionable insights into teaching and learning by connecting information from content, assessments, and simulations.

About the role; As a Program Senior UX Researcher you’ll steer UX research for a suite of simulation and virtual reality projects, collaboratively delivering exceptional user experiences. You’ll coach UX designers to conduct delivery research activities in tandem with business goals, overseeing the quality of their research activities. You will conduct high impact user research within the discovery track, and build a network of relationships with design, product, marketing and strategy, advocating for a design thinking approach to research.

We are looking for an experienced Program Senior UX Researcher who has the following skillset and experience:

Creatively solves problems and defines research strategy:

  • Enabling your team to study problems from multiple angles angles.
  • Working with the team to identify research aligned with product strategy at a program level
  • Partnering with product leadership in identifying areas to conduct exploratory research

Leads & conduct research:

  • Guiding evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards “symphony” moments
  • Following a user-centered research process, striving to model excellence (but not perfection)
  • Promoting UX Research best practices, equipping researchers and designers with these practices
  • Setting an engaged pace for iterating research in 2 sprint cycles
  • Adept ability to apply the right research method for the appropriate goals, and to coach research methods appropriate for skill level
  • Coaching the team in research skills, including study design, analysis and presenting, equipping people to deliver impactful research.
  • Leading research coaching sessions with the wider Education UX team, inspiring a culture of curiosity and fun

Work in a way that works for you:

We promote a healthy work/life balance across the organization. With an average length of service of 9 years, we are confident that we offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working with us:

We are an equal opportunity employer with a commitment to help you succeed.

Here, you will find an inclusive, agile, collaborative, innovative and fun environment, where everyone has a part to play. Regardless of the team you join, we promote a diverse environment with co-workers who are passionate about what they do, and how they do it.

We want to protect your health, help you accumulate wealth and secure your future. We are therefore delighted to offer:

·       Generous holiday allowance with the option to buy additional days

·       Access to a competitive contributory pension scheme and life assurance

·       Tax-free childcare support

·       Parental leave options

·       Health screening and private medical benefits

Working for you:

About Us:

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

Purposeful Work:
When you work with us, your work matters. You are part of an organization that nurtures your curiosity to stimulate innovation for the communities that we serve.

Growing Every Day:
Like the communities we serve, you are on a constant path of discovery to shape your career and personal development.

Colleagues Who Care:
You will be part of the Elsevier family. We will support your well-being and provide the flexibility you need to thrive at work and home.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact

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