Senior UX Designer


  • Osterley  
    London, United Kingdom
  • Company
    Sky UK  
    Start date
  • Closing date
    24 January 2023  
    Posted on
    24 November 2022  

Want to do the best work of your life? Make your mark at Europe’s leading entertainment brand. Our people make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine.

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

“The Global OTT Design Team (including the UK brand, NOW) are focused on transforming the very future of live & on-demand video content. Designing innovative solutions on top of industry-leading experiences, we have a bold and revolutionary plan for the future which we want you to help deliver.

The team are a friendly group of forward-thinking design specialists, with a range of backgrounds that help us design with an ever-improving level of customer insight and UX rigour. You will be owning those experiences and shaping the way millions of customers enjoy Sky’s amazing content and services.”

What you'll do:

  • Creative delivery - Come up with innovative ideas, solve problems creatively and shape these into logical, coherent solutions that centre around our customer's needs.
  • Execute UX Design work that adheres to best practice UCD and brand standards across Group OTT’s product portfolio.
  • Help to maintain an efficient design delivery process, through regular, clear communication with delivery teams and consistently delivering to schedule.
  • Demonstrate a knowledge and desire to investigate, innovate and develop emerging design, UX and technology trends.
  • Represent and advocate the value of UX design and User Centred Design practices with stakeholders across the business and externally where required.
  • Collaborate with design and development teams in order to create new experiences and evolve patterns
  • Act as mentor to UX Designers and share knowledge across the team.

What you'll bring:

  • Proven experience of UCD and it's principles and methodologies, with an ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes.
  • Experience of running qualitative user research, quantitative analytics metrics independently or via specialists to aid insight driven design.
  • Strong background in gathering business requirements and translating sometimes competing business objectives into designs which meet customer needs.
  • Proficient understanding of the latest tools and applications such as Sketch, Figma, Miro, and Adobe creative suite.
  • Experience of running discovery & design workshops, helping drive alignment and innovation through experiences we deliver.

Team Overview:


Coming up with fresh ideas. Pushing the boundaries of what’s possible. Creating unforgettable customer experiences. Our Design teams make things happen. That’s why we’re at the heart of delivering the hardware and software for devices that keep our customers entertained. From UX and UI to product strategy and hardware engineering, we bring new devices like Sky Glass and NOW to life at top speed and support them throughout the lifecycle.

The Rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

  • Sky Q, for the TV you love all in one place
  • A generous pension package
  • Private healthcare
  • Discounted mobile and broadband

Where you'll work:

Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There’s also plenty of parking, bike shelters and showers.

On campus you’ll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an ‘Inclusive Top 50 Employer’ and a ‘Times Top 50 Employer for Women’, we’re working hard to ensure we’re a truly inclusive place to work. This means we don’t just look at your CV. We’re more focused on who you are and the potential you’ll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working.

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Why wait? 
Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. 
To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.