Senior UX Designer, Automated Profitability Management

This job listing has expired Job
  • Seattle  
    Washington, United States
    perm  
  • Company
    Amazon  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Competitive
  • Closing date
    6 July 2019  
    Posted on
    7 June 2019  

DESCRIPTION:

The vision of Automated Profitability Management (APM) is to automate and improve Amazon Retail Profitability through the innovative application of Machine Learning and Software Engineering. Traditionally, this involved an Amazon retail business person picking up the phone, calling up their counter-part on the supplier side to discuss and improve the terms of doing business with Amazon. These terms include: what is the price Amazon should pay to the vendor for a given unit of a product? Can we get a vendor to provide funding for initiatives on Amazon (e.g. volume-based incentives, promotions/merchandising opportunities on our website)? Do we have alternative sourcing channels (e.g. two or more vendors offering the same product) so we can negotiate harder? Each of these negotiation decisions has a direct impact on Amazon’s profitability.

Now imagine doing this across tens of thousands of suppliers and tens of millions of products, across tens of different countries worldwide, and at a double-digit growth rate every year. Clearly it is not a problem we can solve with humans because we won’t be able to scale. Instead of relying on humans to make the final call, we will have machines make the actual decisions, so it is completely ‘hands off the wheels’ from humans.


How do we do that? The good thing is we have data. Tons of it–historical contracts, product costs and historical supplier funding, sales performance etc. We will leverage this advantage to solve the problem using algorithms, machine learning and data-driven approaches. Hence we are turning the art of Retail profitability management into a science. We are developing systems that will use technology to disrupt and fundamentally change the way e-commerce costs and supplier terms are managed. We are looking for a designer who will think outside the box, providing an experience that internal and external customers feel is better than anything else they have ever used.

What You Bring:
You have an “anything is possible” mindset when faced with seemingly intractable problems. You’re proud of your work, your skills and expertise–but you’re not cynical, inflexible or only about your portfolio and you want to be part of something great. You love being part of a highly collaborative and high-energy team that isn’t afraid to swing for the fences or exceed expectations even on tactical projects.

Responsibilities:
· Partner with product and developers to develop use cases, high-level requirements and create great user experiences for world-wide use · Collaborate and partner with other designers to create great designs that are visible across Amazon and meet measurable business goals and requirements.
· Quickly yet thoroughly create process flows, wireframes, and visual design mockups as needed to effectively conceptualize and communicate detailed interaction behaviors.
· Bring strong, user-centered design skills to translate conceptual ideas into exceptional design solutions at scale.
· · Craft design artifacts like: personas, wireframes, process flows, high-fidelity comps, prototypes and videos to test, evangelize and deliver your ideas.
· Present design work to the user experience team, product team, and project stakeholders for review and feedback.
· Partner with development teams to build experiences: provide appropriate design specifications, create assets, and review finished interfaces.

BASIC QUALIFICATIONS:

· A total of 7+ years as a user experience designer, interaction designer, or similar role.
· 3+ years of experience leading full life cycle design projects, form design strategy through execution and market introduction.
· Bachelor's degree in design, human-computer interaction (HCI), or equivalent professional experience.
· Mastery of standard interactive design tools and process.
· Strong writing and verbal communication skills.
· Strong interpersonal skills.
· Strong visual/interaction design skills.
· Solid experience as a user experience designer, interaction designer, information architect, or similar role.
· A portfolio or samples of work demonstrating your process for creating great user-centered design solutions.
· Ability to work efficiently and demonstrate a bias for action in a fast-paced, sometimes ambiguous environment.
· Relentless desire for innovation, balanced with business needs, and customer expectations.
· Experience working in a collaborative team and working directly with developers for implementation of designs.

PREFERRED QUALIFICATIONS:

· Experience designing interfaces for web-based tools.
· Storyboarding, prototyping, usability testing & visual design experience.
· Proficiency in a variety of design tools such as Sketch, InVision, Framer, Flinto.

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