Senior Service Designer
Job
As part of creating a new platform, we are looking for a Service Designer to design and support implementation of a new target operating model, for how the new reporting platform will be used.
Some discovery work into this by a service designer has already taken place.
Deliverables will include:
- Shape and define future iterations of the target operating model
- Collaboratively build transition plans
- Oversee transition to future operating phases
- Collaboratively define and develop a ways of working model for a product team within reporting that accommodates existing teams and stakeholders and brings them along
- Support user researcher in unpicking foundational user needs in reporting
- Support prioritisation and discovery of new data needs
- Collaborating across departments to design to be service journeys for data related services (e.g auditing, FOI requests etc)
Skills & experience required
- Data / Reporting
- Target Operating Models
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