Senior Internal Communications Executive for QVC
Job Description Details
Keeping millions of global customers engaged through entertainment 24 hours a day, seven days a week takes the insight, intelligence and ingenuity of a global team of switched-on business professionals. We are QVC; the world’s biggest broadcaster-retailer and the second largest online retailer; always on - and on a mission to change the way the world shops.
We are looking for a Senior Internal Communications Executive to join our team; it’s a fast paced and diverse role and when we say that two days are never the same, we’re not kidding. Just look around our business and it’s easy to see why. You can find our channels on Freeview, Sky and Virgin Media and we’re online at qvcuk.com and via mobile and tablet apps. We sell big name brands for everything from Elemis to Bose, Apple to Dyson. Our business isn’t like any other business and you’ll love our people – we’re a friendly bunch.
Reporting to the Internal Communications Manager, you will be responsible for writing inspiring and engaging content for an internal audience, as well as quality control for all content produced by the Internal Communications team. You will be the channel owner for our intranet, employee newsletter, and digital platforms, with specific responsibility for the quality of the content, look and feel. You will also work closely with our market leader, and senior management team, on a range of communications.
The successful candidate will work with the Internal Communication Manager to develop a communications programme targeting all internal stakeholders that is timely, relevant, engaging – that promotes our Brand and Values – that delivers both reactive and proactive stories and messaging – devising and owning the communications plan and schedule. Does this excite you? Then keep reading!
Working within a cross-site team, across Liverpool, and West London, you’ll be based in our Chiswick office, deputising for the Internal Communications Manager at that site when needed.
There’s a lot to get excited about as you will be required to work alongside the wider Brand and Communications team to help suggest ideas and curate content that is relevant, engaging and thought-provoking for our internal audience.
You will want to share best practice and knowledge with the team and look for ways to develop new and existing channels to increase employee engagement. There will also be opportunities to work with the wider global team.
To be successful in this role you will ideally have gained experience working within a blue-chip company, where you have worked with creative content and had exposure to a content management system. An appropriate qualification in English is a must as well as excellent planning and organisational skills, as is attention to detail. You will be passionate about people and have the ability to build strong sustainable relationships with people at all levels. You will be a self-starter with a creative eye and be able to work on your own initiative as well as working within a close knit team. You will have a good working knowledge of InDesign and Photoshop.
At QVC we see it like this, you spend a third of your life in work, so work happy* Live better
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