Senior Interaction Designer

Job

  • London, Edinburgh, Bristol, West Yorkshire or Manchester  
    perm  
    Competitive
  • Company
    Lloyds Banking Group  
    Start date
    ASAP  
    Duration
    n/a  
  • Closing date
    10 February 2022  
    Posted on
    14 January 2022  

Injects empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers, ensuring customer focus through everything they do. Develops deep empathy for people, understanding their needs, aspirations and challenges . Shares knowledge & improve design methods as an active member of the Design community

Lloyds Banking Group is the UK’s leading bank with over 30m customers and its biggest digital bank, with over 13 million active online customers. We’ve placed an ambitious transformation programme and a multi-channel approach to banking at the heart of our strategy to be the best bank for customers, backed by significant investment in our platforms and people over the next three years

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Together we'll make it possible...

Want to know more?

You’ll be part of a cross-functional project team and responsible for all interaction design elements, from design thinking right the way through to deployment. Whether it’s contributing to workshops, advising on best practice or responding to research, you should be a design advocate and understand how to apply design principles to make accessible customer experiences.

Why?

Interaction design is about the creation and management of dialogue between a person and a product, system, or service. By combining an understanding of the system user, the context in which the interaction takes place and a knowledge of information presentation the Lead interaction designer can ensure that the interaction is timely, effective and emotionally rewarding. It cuts down development costs, increases revenue, motivates our users to interact with our content and Increases our customer loyalty.

So what exactly would you be responsible for?

To Inject empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers, ensuring customer focus through everything they do. You’ll develop deep empathy for people, understanding their needs, aspirations and challenges. Share knowledge & improve design methods as an active member of the Design community.

What do we need to see from applicants?

What we like…

About you as a Person:

Empathetic | Daring |Inquisitive | Problem-solving | Proactive customer advocate

 

So what can we offer you in return?

Whatever your aspiration, you can also expect excellent benefits, personal development and a career that’s enriching and full of opportunity.

We also offer flexible working hours, agile working practices and regular home working. Working for Lloyds is great!
 

You'll also receive a package that includes:

Are you interested in joining us? Apply today, we’d love to hear from you...

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain recover. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

  • Proven & demonstratable background at a senior level experience in UX design for large scale projects.
  • Advanced skills in: competitor analysis, wireframing, journey mapping, prototyping, sketching skills
  • Experience of supporting user research activities.
  • Proficiency with industry standard design & business tools such as; Axure, InVision, Adobe CC, Sketch, Figma…
  • The ability to manage key stakeholders in the business who come from digital and non-digital backgrounds
  • Understand the user goals, mind-set and the context for use
  • Understand and map out intuitive steps in processes, e.g. user flows
  • Structure information delivery throughout the journey, defining page types, design goals, etc.
  • Create consistent design and interaction techniques across channels, e.g. component design
  • Proactively design with the customer’s needs
  • Competitive salary
  • Discretionary bonus
  • Cash sum of 4% which you can exchange for a variety of benefits or simply take the cash
  • Private Medical Insurance
  • Pension, where we'll give up to a max of 15%
  • Share plans
  • 30 days holiday (plus Public)
ad: