Senior Instructional Designer

  • San Francisco  
  • Company
    Start date
  • Closing date
    12 April 2019  
    Posted on
    14 March 2019  

We currently have an opening for a Senior Instructional Designer. In this role, reporting into Design + Development Lead, you will design and develop learning materials to support the full suite of Twitter’s L+D programs. This will require you to be an exceptional designer, capable of eliciting information from key stakeholders or researching a new topic, and translating it into cogent and compelling learning content. You will apply the voice of Twitter to all that you do and you’ll have a strong visual aesthetic with experience in designing high-end multimedia and video as well as classroom materials and facilitator guides. You’ll partner closely with L+D Program Managers and Learning Experience designers in developing world-class L+D initiatives for Twitter employees.


What you’ll do:

  • Contribute instructional design expertise to the overall program design, collaborating effectively with the Learning Experience Manager and Program Manager.
  • Manage stakeholders and subject matter experts in the content development process, ensuring alignment, engagement and expectation management.
  • Develop content through independent research or by interviewing internal subject matter experts or a combination of both.
  • Design and develop live virtual learning and classroom materials including slide decks, activity sheets, facilitator guides.
  • Design and develop online learning modules using authoring tools such as Articulate Rise and Camtasia.
  • Direct video shoots and manage vendors in the development of high-end multimedia content; providing detailed scene-by-scene storyboards and visual direction.
  • Design content across the full range of L&D programs including new hire onboarding, career development, talent programs, management and leadership development and key organizational capabilities and tools.
  • Facilitation of classroom and live virtual learning from time to time.


  • Proactive individual with strong execution and service orientation.
  • Effective partner for stakeholders and sponsors across the company and at all levels.
  • Strong project management discipline for setting expectations, execution and resolving issues.
  • Ability to extract knowledge from Subject Matters Experts and design for ease of learning.
  • Innovative design approach that is not constrained by what is today or tools available.

What you have done:

  • 6+ years learning design experience.  
  • Proven skills in instructional design for classroom and online delivery.
  • Experience in engaging stakeholders in learning projects.  
  • Project management experience; familiar with content design lifecycle.

Collaborative, team player with a strong focus on delivering to have an impact.    

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