Senior Content Designer

  • Manchester  
  • Company
    Auto Trader  
    Start date
  • Closing date
    30 January 2021  
    Posted on
    12 January 2021  

About the Role:

We’re on a mission to make buying and selling cars an easy and straight-forward process. As a Senior Content Designer, you will be key to enabling this. Working day-to-day with product designers, user researchers, and developers you will help consumers find their perfect car and help retailers sell quality vehicles more efficiently through simple, humanistic content.

You’ll advocate content from the start of the design process, ensuring users get the right content at the right time, in a way they expect. This will involve crafting compelling copy that helps our users and that makes complex things (like finance) simple and jargon-free.

Collaboration is important as you’ll be partnering with user researchers and data analysts to understand user needs and gather evidence to inform content decisions. There will also be interaction with product and marketing teams to ensure consistent messaging across online and offline channels.

We’re a curious bunch here in design so you’ll find yourself asking a lot of questions to understand the “why” and how your work links to our strategic goals. You’ll have the courage to make decisions and the humility to ask for help when needed working with stakeholders to understand project success measures and knowing when to look for qualitative or quantitative data or rely on your own knowledge and experience.

As part of the wider design team you’ll be an ambassador for content design while learning from and helping others in identifying and implementing improvements to the way we work.

What we're looking for:

  • Demonstrable experience writing for commercial web applications and mobile experiences.
  • Demonstrate skill in structuring content, writing for accessibility, and optimising content for SEO.
  • Demonstrate the ability to translate complex topics into content that is simple - you don’t need to be an expert in cars!
  • Experience working within and influencing collaborative teams from inception to implementation, particularly with designers & developers.
  • Ability to work on multiple projects simultaneously in an agile, fast-paced environment.

Although not a requirement, useful experience includes:

  • Experience conducting research and using data to support decision making and iterative content design.
  • Creating and inputting to design systems, style guides, glossaries and tone of voice guidelines.
  • Examples of crafting copy that converts.
  • Knowledge of user-centred design principles and writing for readability.

Benefits and more:

We offer a competitive salary, and a great flexible benefits package including pension, healthcare, travel and dental insurance, amazing discounts, and 28 days annual leave, not including bank holidays – plus ½ day (afternoon) office closures on Christmas and New Year’s Eve. We believe in providing more than just salary and benefits. We’ll give you time and support so you can develop your career.

Everyone is unique in their own way and we are looking for people from all walks of life to become part of our inclusive culture. We’re committed to making Auto Trader a diverse and inclusive environment for everyone. Diversity for us means respect for and appreciation of differences in gender, age, sexual orientation, disability, race and ethnic origin, religion and faith, marital status, social, educational background and way of thinking. Our dedication is to ensure you get the chance to be the best that you can be, showcase your full potential and make the right choice for you.

Coronavirus Message: If you are successful in applying to this role you will take part in a virtual assessment process, and your on-boarding experience will combine time working both from our office and from home. We've worked hard to create a COVID-secure space office, which includes our desks being spaced out more than 2m apart, a one-way travel system around the office and increased cleaning and hygiene measures. We are closely monitoring government guidelines and are looking forward to spending more time in our offices when it is safe to do so. If you have any questions relating to how we are keeping our candidates and employees safe please reach out to us.

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