Production Editor - Journals

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

We have an exciting opportunity within our Journals Production department for a Production Editor to join the team. 

Production Editors co-ordinate interactions between authors, editors and suppliers during the publishing of articles and issues. Production Editors work closely with third-party suppliers to deliver excellent customer experience by ensuring the publishing process functions effectively across all journals in their portfolio. 

What you'll be doing:

• Communicate effectively to provide timely first-rate customer service for authors, editors, suppliers and societies
• Ensure article and issue publication run to agreed schedules and budgets
• Analyse errors and defects and put corrective actions in place to ensure quality is improved
• Monitor and manage supplier performance and provide constructive feedback to ensure high-quality outputs
• Develop a detailed knowledge of how supplier processes work to collaborate on problem solving, defect management and sharing best practice
• Share and communicate best practice with editors, authors, societies, suppliers and internal colleague
• Understand how journals can be developed and drive through changes to ensure each title is developed to its full potential in line with Taylor & Francis standards
• Identify opportunities for change at the product level and actively sell the benefits to editors and internal colleagues
• Work as an enthusiastic and cooperative team player within a dynamic, effective and flexible team
• Take ownership and accountability for your portfolio of titles including all communication with internal and external customers and suppliers and error management

Qualifications:

What we are looking for:

The ideal candidate will have knowledge and experience of:

• Working as part of a team
• Working in a process-driven environment
• Working with external suppliers and partners
• Project management of small projects
• Industry and market awareness
• Working in a customer-facing role

Previous experience in a similar role is preferred but not essential, full training will be provided.

Additional Information:

What we offer in return:

• 25 days annual leave 
• A discretionary 3 days off between Christmas and New Year
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Seasonal social and charitable events
• Training and development

You must have the right to work and live in the United Kingdom.

This role is open to candidates in all locations across the UK. Taylor & Francis has multiple options for how employees can work based on their role – be that in the office, at home/remotely, or a mix of the two.

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't fit all the requirements. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.
 As such, Informa is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, citizenship, or other protected characteristics under local law.