Product Designer- IA Specialist
This job listing has expired JobOur purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.
Why this role matters:
In this job, you’ll be accountable for creating digital product IA experiences that meet user needs but also business goals. This role will have a material impact on the success of the Consumer business.
The exact digital products in the scope of any of our roles will evolve over time. We will assign you to an alliance based upon a combination of your background,your development needs and interest and the business need. Example alliances we operate today are; BT Sales,EE Sales, Global Features,My Account, Help & Community.
What you'll be doing:
You will be responsible for being the confident, objective voice of our users. Relentlessly chasing needs based innovation and producing world class quality experiences.
- Defining the IA strategy across our multiple brand sites and apps.
- Accountable for the IA across multiple digital touchpoint that meets user needs but also business goals.
- Experience in the main areas of IA analysis & testing
• Product Design - You will be responsible for ensuring the user is able to achieve their goal easily,in a simplified user journey,with low friction interactions in away that has a commercial benefit.
• Experience definition and direction - You will be accountable for collaboratively defining the digital experience on major products within the focus area of your squad and considering the impact on all initiatives across the digital channels.
• Design execution & delivery - You will be accountable for translating user needs and business goals into compelling interactive customer journeys.
• Continuous improvement- You will engage with Content Designers,user research & data analysis to ensure our content is evidence based, user centred and continually optimised.
• Commercial approach- You will ensure Copy and Content supports and aligns with the Digital and Consumer strategy and objectives
• Responsible for the application of the BT/EE Design System in your experience designs.
• Design Team - You will be a Design team representative and a main point of contact for product owners and product team members on developing a user centred approach to all activities
We'll also need to see these on your CV:
A spectrum of technical expertise across the following skills (with a specialism in some areas):
• Interaction Design & Prototyping - defining the order and experience of the users activities within the digital touch-points
• Visual Design & Finesse - creating interactions into a simple and delightful user interface
• Information Architecture - ensuring content is find able and usable
• User Journey Mapping - designing end to end journeys with needs and data at their heart
• User Research & Testing- discovering issues and needs regular qualitative learning
• Data Analysis, MVT & A/B Testing- analysing behaviours and appetites using regular quantitative learning
• Micro Copy & Micro Interaction Design - ensuring each moment is intentionally created
Why BT Digital?
Community culture – we’re bringing people from a wide range of backgrounds together to create a culture where everyone can be their best. Our colleagues lead the way on wellbeing, diversity and inclusion, making sure everybody feels supported and valued. Be part of our community.
Flexible lifestyle – we understand you’ll have commitments outside work. Tailor your working hours to find a work-life balance that suits you.
Endless opportunities – our unrivalled professional development programmes are available to all our colleagues. Build a career you’re passionate about.
Top-of-the-range tech – we’ve invested in brilliant new buildings and the technology to go with it. You’ll have all the tools you need to connect, create and innovate.
Bright future – our agile approach means we’re more collaborative and dynamic than ever. We’ve reset what it means to work at BT. Join us as we build our digital future.
Package includes:
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Competitive Salary
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10% annual salary bonus
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10% employer pension contribution
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25 days holiday plus bank holiday's
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Rewards scheme including health and dental discounts
Sorry this job has been removed from Creativepool
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