Product Designer (BT Digital - HealthTech)


  • Manchester  
    Greater Manchester, United Kingdom
  • Company
    Start date
    Competitive with great benefits
  • Closing date
    8 October 2022  
    Posted on
    19 September 2022  

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

Secondly, the one thing the pandemic has taught us is that a lot of current and future colleagues, where and when possible, want to embrace hybrid working. Therefore, we are introducing smart working at BT. Smart working means having the flexibility to choose, as a team, how and where you work depending on your team’s deliverables and needs; when you are at your shared core location to connect with others and when not. It may not be for every role, and, as part of the recruitment process, you’ll have the chance to discuss smart working and how it might work for the job you are applying for.

About this role:

BT HealthTech Incubator:

BT HealthTech Incubator is a new venture sat within BT Digital looking at innovative ways to support the health system. Our vision is to help connect people to the right care at the right time, while continuously solving the biggest problems across the healthcare system.

The Product Designer plays a key role researching, ideating and building prototypes to test and validate with our end users. If your passionate about working collaboratively in a multi-disciplinary team to deliver outstanding digital products in the healthcare system, please read below and get in touch to apply.

You'll have the following responsibilities:

  • Accountable for conceptualising great digital products across different platforms (iOS, Android, Web) from ideas, to validation, to pixel perfect designs.
  • You will use design thinking methodology to generate concepts, by running and facilitating design sprints involving a range of participants and subject matter experts.
  • Facilitate the definition of design objectives and ways of working, in combination with other Product Designers to combine skill-sets and ensure the best outcomes.
  • Responsible for visually communicating ideas and concepts to the wider business.
  • Work directly with clinical / healthcare professionals to understand their needs and use that information to influence design decisions.
  • Work within a squad environment alongside product owners and engineers to produce high fidelity designs and neat interactions that can be scoped and built.
  • Contribute to the culture of the design team by writing articles, attending events and discussions, in order to spread design thinking within the business and in the wider design community.

You'll have the following skills & experience:

  • You should love design and be its biggest advocate - collaborating in a multi-disciplinary team (squad) and working alongside other designers.
  • Be able to provide a diverse portfolio that includes design thinking, UX processes and UI design work.
  • The ability to see how design detail and interaction fits into a wider customer experience and shape outputs on this basis.
  • Advanced proficiency with design and prototyping tools (Figma).
  • Empathic approach to with users insights, and getting to the heart of all design decisions.
  • An excellent communicator (verbally and written), capable of inspiring colleagues and other stakeholders.
  • Team player who appreciates the work in a multicultural team with people of various backgrounds
  • You enjoy having fun with your work.


  • Competitive salary
  • 25 days annual leave (plus bank holidays)
  • 10% on target bonus
  • Life Assurance
  • Pension scheme
  • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc.
  • 50% off BT and EE mobile pay monthly or SIM only plans
  • Exclusive colleague discounts on our latest and greatest BT broadband packages
  • BT TV, including BT Sport and the NOW Entertainment membership, and 25% off NOW Sport, Cinema and Kids
  • 30% discount for friends and family on EE mobile pay monthly and SIM only plans

About BT:

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

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