Interaction Designer

  • Stockport  
    £45,099 to 50,110 p/a  
  • Company
    Lloyds Banking Group  
    Start date
  • Closing date
    23 April 2020  
    Posted on
    24 March 2020  

Agile Working Options:

Other Agile Working Arrangements / Open to Discussion.

Job Description Summary:

You'll be joining the HCD team, which is a new team of 200+ designers and researchers. HCD is formed of 9 different guilds, from interaction design to storytellers and design researchers. The Service Design guild is one of the largest Service Design teams across the UK!

Who is Lloyds Banking Group?

As the UK’s largest retail and commercial bank, we have a footprint that touches nearly every community and household in the UK. That gives us a big responsibility to support the UK economy, a clear strategy to put customers first and achieve our vision of being the best bank for our customers.

Design at Lloyds bank:

Lloyds Bank is going through a major transformation of the way it delivers its services and products. We're investing billions of pounds into new jobs, skills and ways of working to make sure we become the most user-centred bank in the UK.

About Human Centred Design (HCD):

You'll be joining the HCD team, which is a new team of 200+ designers and researchers. HCD is formed of 9 different guilds, from interaction design to storytellers and design researchers. The Service Design guild is one of the largest Service Design teams across the UK!

About the role:

This role would sit in our Motor Finance area, which is really exciting as there is so much chance to create products to help improve customer’s lives. You’ll work with service designers, researchers and engineers and find new challenges and understand what our users’ really need. Your role will be integral in communicating that understanding, and turning it into impact prototypes, posters, research artefacts and campaigns within your team.

Be responsible for leading how that lab uses graphic and interaction design to not just design the services of the future but generate intrigue and excitement about users and their needs; rethink users experience of services from the ground up; and crafting and delivering ideas that improve our customer’s day to day prosperity and experience of Lloyds.

...and minimum experience background you'll need to apply.

  • Highly significant experience in crafting artefacts that help turn research into impact and intrigue, crafting prototypes that show the art of the future.
  • In depth experience in designing, iterating and delivering experiences that help improve the experience of using our services. Leading co-design workshops on features, artefacts and helping to rethink how we deliver impact across value streams.
  • Good all-round design skills: our interaction designers work across physical and digital formats and you'll thrive in working outside of your comfort zone.

Someone willing to mentor new team members and leaders and help use it to challenge what we believe about our work and problems. We like people who come from a variety of backgrounds and welcome having a diverse team.

The support you'll get to help your career grow:

As a member of our team, lots of opportunity and you want to be a part of and work within an exciting, dynamic, fun and hardworking team of design professionals. As a multi-brand, multi-channel business, we have the scale and breadth to provide you with a diverse range of training and development opportunities. Join us and be part of an inclusive, values-based culture passionate about making a difference.

In return, you'll benefit from a competitive salary, and we’ll also provide:

  • A 4% flex cash pot to spend on benefits (or take as cash).
  • An on target discretionary annual group performance bonus.
  • A generous employer pension contribution up to 13%.
  • 30 days holiday entitlement plus bank holidays.
  • Private Medical health cover, Share schemes and access to staff discounts.

At LBG, we’re invested in your continual development. That’s why we’ve fostered a collaborative learning environment that supports your career goals, encourages knowledge-sharing and an inclusive culture that offers flexibility to try new things while helping you build the future you want.

We're proud to have received the following industry recognition:

'Stonewall Top Private Sector Employer', 'Top10 Employer for Working Families', 'The Times Top 50 Employer for Women', 'Gold Standard' and "Best Workplace Adjustments Process" from the Business Disability Forum – each demonstrating our dedication to the principles of agile working and inclusion for all.

Sound like your ideal next workplace? If you have the skills, we're after and playing a key role in our digital transformation appeals then we'd love to hear from you!

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities.With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

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