Head of Digital Design

This job listing has expired Job
  • Isleworth  
    London, United Kingdom
    perm  
  • Company
    Sky UK  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Undisclosed
  • Closing date
    22 May 2022  
    Posted on
    22 March 2022  

Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe’s leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

As Head of Design, you will oversee the whole design function: visual styling, service and user experience research and design. You will be building and leading a team accountable for designing usable, valuable, and viable product solutions meeting the joint objectives of customer and commercial needs.

What you’ll do:

– Drive service and user experience vision and strategy to deliver a world-class experience across all customer-facing products and journeys
– Identifying gaps and unmet or latent needs via quantitative and qualitative research
– Implement research processes and frameworks for tracking of success metrics
– Build business cases for innovation and usage of new tools, define busine, user and designer KPIs, pilot tests, and scale processes
– Manage and prioritise the design backlog, working with Heads of Product and Product Owners to ensure design activity supports the digital delivery roadmap
– Provide quality control over design outputs and production
– Govern a design system to enable rapid delivery and consistency, deliver clear specs for the engineering team and discuss trade-offs of different approaches
– Champion design thinking in Sky, develop a world class design team and support wider teams with design thinking practices
– Advocate a user experience centered mindset across the organisation, drive and embed a culture of experimentation and innovation
– Define budgets, allocation, and prioritisation of resources
– Develop and maintain common design work processes and tools to drive efficiency and delivery velocity at a high standard
– Create a viable, thriving community empower skills development and grow designer satisfaction.
– Use your deep expertise in user and visual and experience design to provide advice and direction to the design team

What you’ll bring:

– Excellent communication and interpersonal skills to convey complex design concepts clearly to different delivery skill sets within the organisation
– Proven experience of UCD design principles and methodologies
– Experience in motion and animation design
– Proven understanding of UCD, human interface guidelines, standards, and best practices as they apply to various platforms and devices
– Experience of running qualitative user research, quantitative analytics metrics independently or via specialists to aid insight driven design
– Strong background in gathering business requirements and translating sometimes competing business objectives into designs which meet customer needs
– Proficient understanding of the latest tools and applications such as Figma, Framer and Adobe creative suite
– A keen eye for maintaining consistency of Sky’s global online brand guidelines, principles, systems, and assets
– Experience of running discovery & design workshops, helping drive alignment and innovation through experiences we deliver
– A proactive, self-driven individual that has an equally strong team ethos
– Help drive our creative culture by being a highly visible advocate for all things design
– Collaborate with design and development teams in order to create new experiences and evolve patterns
– Work closely with the design team to ensure visibility and provide input into group design critiques

The rewards:

There’s a reason people can’t stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

– Sky Q, for the TV you love all in one place
– A generous pension package
– Private healthcare
– Discounted mobile and broadband
– Access a wide range of exclusive Sky VIP rewards and experiences

How you’ll work:

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home.

We’ve adopted a hybrid working approach to give more flexibility on where and how we work. You’ll find out more about what this means for this role during the recruitment process.

Your office base:

Osterley:

Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There’s also plenty of bike shelters and showers.

On campus, you’ll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.

Inclusion:

We take pride in our approach to diversity and inclusion: we’ve been recognised by The Times and Stonewall for this, and we’ve committed £30million to support the fight against racial injustice. We’ve also set ambitious targets for increasing ethnic diversity and representation throughout our organisation.

At Sky we don’t just look at your CV. We’re more focused on who you are and your potential. We also know that everyone has a life outside work, so we’re happy to discuss flexible working.

And we’ll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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