Experience Designer - API

  • Newcastle  
  • Company
    Start date
  • Closing date
    28 September 2019  
    Posted on
    30 August 2019  


Sage is a global company with a local heart. The market leader for cloud-based accounting, financials, enterprise management, people, and payroll software, we empower the world’s business heroes—from single-person startups to large enterprises. Our people are passionate and positive. We inspire our colleagues to serve business builders everywhere and champion their success. As a FTSE 100 company with 14,000 colleagues across 24 countries, we do business the right way, while giving back to our local communities through the Sage Foundation. Be Sage, build on.


Job Description:

The Developer Experience Analyst is responsible for delivering real improvement in the quality of Sage’s APIs and Developer Experiences. Working as part of a team of Developer Experience Analysts you will be responsible documenting and defining a standard that all teams producing APIs and developer tooling must adhere to. You will work with teams around the business to craft a standard and then help deliver the enforcement of this standard. This will be by both reviewing developer experiences and actively contributing to improving APIs, documentation, platforms and tooling.


Key accountabilities:

• Deliver the Sage API Design System, the standard for Sage’s APIs and Developer Experience.
• Engage with the Sage API community, both inside and outside of Sage, ensuring that the voice of the developer is always heard.
• Create and maintain engaging and interactive documentation of the Sage API Design System.
• Participate in governance and compliance, ensuring Product Developer Experiences are delivered to a high standard.
• Be the voice of the Sage API Design System, delivering an impactful communications program to ensure adoption.
• Adopt rigor in all activity including use of tools, processes and methodologies such as JIRA and Agile.
• Exemplify great team work and collaboration. Skills, know-how and experience: 

Must have: 
• Passion for APIs and Developer Experience.
• Good working knowledge of what makes a great developer experience, ability to walk in the shoes of the developer.
• Ability to assimilate information quickly and effectively prioritise tasks.
• Strong communication and writing skills in English and ability to work across business lines.

• Experience as a developer or working closely with developers.
• Design acumen, iterative designing and prototyping.
• Experience of Agile development and product management methodologies.

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