Email CRM Designer - Creative Comms for Gymshark, Airbnb, BBC


  • London  
    London, United Kingdom
  • Company  
    Start date
    Depending on experience
  • Closing date
    22 December 2022  
    Posted on
    24 November 2022  

When global phenomenon Gymshark wanted to launch a digital fitness event they came to us for our expertise in-app marketing.

When our long standing client, the BBC wanted to target people with an interest in Wildlife for their David Attenborough narrated Perfect Planet series they came to us.

When national restaurant chain PizzaExpress wanted to improve their newsletter email communications we delivered.

Are you ready to work with some great popular brands as our next CRM Designer?

We are the creative studio for email & CRM; born out of a passion for email and the idea that it can achieve great results as a channel in its own right. In joining us, you won't only be making a great life choice, you'll become a part of a mission; to make awesome email and content.

Role info:
Product / Service: Email Marketing & CRM Specialists for major brands.
Specialism: Creative Mobile / In APP Marketing, Mobile UX, CRM Engagement & Digital Content Specialists.
Clients: PizzaExpress, Global Radio, Airbnb, Treatwell, YouTube and Nespresso.

Your skills could include: Graphic design, Photoshop, HTML5/CSS knowledge, Cross-browser/email client knowledge, Understanding of table-based HTML layouts, Mobile responsive design, Animation skills and Experience of Sketch/Illustrator/Figma are a bonus

Who we are:

We're an agency where clients and people stick around. We love what we do and we want our team to grow and be the best they can be. Our client portfolio is broad and everyone is treated the same. Big ideas turn into big plans and are implemented seamlessly with our senior team of planners, designers and developers. We specialise in CRM with a strong emphasis on mobile UX design for email and push communications.

The CRM Designer role:

We are looking to support our key accounts with a highly motivated and talented email and CRM designer, who can take a brief and bring it to life in the inbox. Agency culture and work life balance is important to us. Not only will we focus on providing training to grow your role, you will also enjoy a flexible, fun working environment and have a happy team around you.

What your typical day might look like:

  • Working with the client services team to understand client briefs.
  • Coming up with concepts for email campaigns, CRM programs and templates.
  • Driving concepts through the design and development process, giving constructive feedback and rational to clients.
  • Supporting the implementation of new automated email initiatives.
  • Working to a high standard and meeting set deadlines.
  • Managing priorities, workflow and being highly organised overall.
  • Being passionate about email and spreading this to the team and clients alike.
  • Bringing fresh new ideas to the team.

What we're looking for:

  • 2+ years experience working as a junior/mid designer at an agency or brand.
  • Demonstrable experience of designing and developing email campaigns.
  • Excellent design and problem solving skills.
  • Stand out online portfolio demonstrating current email best practices.
  • Interest in emerging technologies and the ability to pick up new skills.
  • Strong attention to detail.
  • Good understanding of modular and responsive HTML and CSS for email marketing.
  • An understanding of cross-client/platform issues, code solutions, best practices and email guidelines/standards.
  • Be highly organised and efficient with time management.
  • Sense of humour and a good team ethos.

What we'll do for you:

  • 26 Days Paid holiday
  • A hybrid working approach. Our model asks that you work a minimum of 2 days in our Farringdon studio, with the rest from home.
  • Beers, team lunches, day trips and nights out
  • Chance to join our agency Yoga clubs
  • Opportunity to build your profile and voice within the industry
  • Work with brands that fit your style
  • Agency culture is important - you'll be working in a family-feel team environment
  • Provide you with an Apple MacBook and anything else you may need to do your job
  • Access to a yearly training budget to spend on developing your role in the agency

Our Values:

We have a clear vision, to be a place where a diverse mix of talented people want to come, grow and do their best work together.

We welcome all applications.