Digital UX/UI Designer - Fixed Term contract

Featured job

  • London  
    London, United Kingdom
    perm, freelance, temp to perm  
  • Company
    Start date
    14 - 17 month FTC  
  • Closing date
    13 June 2024  
    Posted on
    13 May 2024  

We are looking for experienced UX/UI Designers to join our Pensions Digital team that are designing, building and launching market leading digital experiences for our clients.

You will be a key member of the team that influences how new strategic digital products interact and engage with clients throughout their end-to-end journey.

You must be analytical and comfortable reviewing data to identify challenges in digital journeys and recommend solutions. You must be able to clearly articulate issues and work with Developers and Business Analysts on solutions for compelling journey improvement.

What you will do:

  • Conduct user research to understand the needs, behaviours, and pain points of pension holders and administrators.
  • Analyse user feedback, usability testing results, and metrics to identify opportunities for improvement in the pension service platform.
  • Create wireframes, user flows, and interactive prototypes to visualize and iterate on design concepts.
  • Ensure that designs adhere to Government Design System design principles, emphasizing simplicity, clarity, and accessibility.
  • Develop visually appealing and consistent user interfaces for digital pension platforms, considering branding guidelines and accessibility standards.
  • Ensure that pension service platforms comply with accessibility standards (such as WCAG) to accommodate users with diverse abilities and needs.
  • Collaborate closely with product managers, developers, and other stakeholders throughout the design process to align on project goals and priorities.
  • Iterate on design solutions based on user feedback, stakeholder input, and usability testing results.
  • Use an agile methodology to rapidly prototype, test, and refine design concepts, ensuring continuous improvement of the pension service platform

What we are looking for:

  • 360 degree experience in designing digital journeys starting at the research phase
  • Work collaboratively with Developers and Business Analysis
  • Knowledge of Government Design Systems
  • Take user stories and translate them to visuals
  • Strong communication skills and the ability to articulate information in front of internal and external stakeholders.
  • You need to be able to influence wider teams to buy into the importance of customer centric focus and design
  • Experience of working within Financial Services or with Financial Services clients (pensions would be highly desirable)
  • Knowledge of working with design tools such as Azure and Jira
  • Experience of the Agile methodology

About Capita Pensions Solutions:

At Capita Pension Solutions (CPS), we create and implement resilient and responsible pension strategies to help your organisation and your people look forward to a more secure financial future. From pensions administration and consultancy to the latest technology and engagement techniques, we help ensure sustainable investments which support your success. Join us and discover better ways to engage with and value today’s employees.

What can we offer you?

In this role, you would have the opportunity to add real value from the outset and drive the direction of the team. whilst working on a host of high-profile pension projects that will help you learn and evolve new and existing skills. We also believe in offering flexible working solutions that suit your needs, whether that’s from home, from your nearest Capita office.

What we hope you'll do next: 

Choose 'Apply now' to fill out our short application, so that we can find out more about you. 

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward

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