• Manchester  
  • Company  
    Start date
  • Closing date
    30 January 2022  
    Posted on
    30 November 2021  

About the company:

It wasn’t so long ago that booking a trip to see the Eiffel Tower, stroll down New York’s iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.

In fact, that’s what we do at We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, we’re busy preparing for when the world is ready to travel once more.

Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.

We are united in the belief that our very human desire to explore the planet’s beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready. core values:

  • Think customer first.
  • Succeed together.
  • Own It.
  • Learn Forever.
  • Do the Right Thing.

The Area: 

In the Rides group, we craft the ground transportation experience for The design role in Rides, Post-book experience will focus on the end to end customer journey from the moment they pay across all platforms. Connecting our digital service to the physical taxi service for customers. 

We collaborate closely with our colleagues across the Trips & Accommodation Business Unit to ensure our customers receive a joined up experience no matter what product they book. 

We’re looking for an experienced designer who has: 

  • Great eye for detail and applying this to their designs and prototypes.
  • Whilst we need someone autonomous, we also need a strong communicator who has great collaboration skills with other designers and disciplines.
  • Confident with running design research and presenting this back to a variety of stakeholders.
  • Experience with App design is desirable but not necessary.
  • Strong stakeholder management in and outside of your immediate teams.

The Role:

Responsible for understanding the needs and constraints of the user, the business, and the technical implementation, and applying their craft to create the most practical solutions to achieve the teams and businesses goals. Work directly in a team within their subject area to define and execute the design details and make our products and services useful, usable, and desirable through holistic, transparent, and accessible means. Produce innovative and comprehensively-detailed designs in order to drive the execution while ensuring their ideas are clearly understood by others through collaboration, testing and documentation. They ensure that design guidelines and best practices are applied. Works with product and engineering to ensure content is accurately portrayed. 


Effectively utilises a variety of research and data to better understand and design for user needs and to inform design decisions, validate hypotheses and document insights.

Seeks out timely feedback and critique as fuel to improve design solutions and strategy; proactively seeks out collaboration and co-design opportunities in order to provide holistic user experiences and shows willingness to iterate to define and refine solutions. 

Creates high-quality design assets and solutions for their team and track to improve the overarching user experience, usability and accessibility of the product(s). 

Acts consistently as an advocate for end user needs and perspectives in product area discussions, reviews, and critiques. 

Demonstrates applied understanding of Booking's brand standards and design systems, principles and guidelines and applies them in their work. 

Has knowledge of prototyping tools or prototyping environments and web coding languages such as HTML, CSS, etc where relevant to execute their solutions within the scope of their team. 

Communicates effectively, candidly, collaboratively and constructively so that team objectives are met and rapport and trust are established.

Knowledge and Skills:

  • 3 - 5 years of relevant experience designing for digital products / native mobile apps.
  • Strong interpersonal skills.
  • Strong work ethic; self-directed and resourceful.
  • Basic knowledge about CSS / HTML. 
  • Solution oriented and result driven.
  • Proactive, flexible and capable of working independently as well as working in a team.
  • Good communication and analytical skills.
  • Ability to multi-task & flexible attitude.
  • A portfolio which demonstrates previous design experience, breadth and depth of design skills, a case study or two which illustrate challenges, methods, roles, and outcomes.
  • Bachelor’s degree a plus.
  • Language: English.


  • 25 vacation days (rising to 28) to go exploring.
  • Generous accommodation discount, so you can explore for less.
  • Bonus package.
  • Pension with up to 10% matched company contribution.
  • Free breakfast and subsidised staff restaurant with Starbucks coffee.
  • Huge learning and development platform tailored to you.
  • Shopping and leisure discounts through Perkbox.
  • Interest free travel loans/discounted car parking.
  • Competitive maternity/paternity/adoption leave.
  • Flexible working, including working from home.
  • Wellbeing focus, with weekly onsite yoga.
  • Mental health first aiders and free face-to-face support.

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