Content Design Manager


  • Remote  
    perm, from remote  
  • Company
    Start date
  • Closing date
    10 July 2022  
    Posted on
    10 May 2022  

About Pinterest:

Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.

Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more. 

We’re on the lookout for a Content Designer to join the Pinterest Content Design team. As a UX Content Designer, you’re an advocate for Pinterest user experience, working to shape product experiences by creating useful, meaningful text and communications that help users complete the task at hand and write product copy in the Pinterest voice. You help set the vision for content and drive product narratives across Pinterest’s tools. You use language to design intuitive, delightful product experiences that make the Pinterest experience better. 

You’re strategic and understand how to use content design to define product vision and narratives across multiple platforms. And as a writer, you have a portfolio of work that demonstrates your gift for simplifying and improving user experiences.

What you’ll do:

  • Manage a small team of Content Designers focused on our creative products.
  • Craft, write, edit, test and improve the content that makes our product easier to use. This includes product flows, UI language, in-product education, product naming and terminology, and navigation design.
  • Use empathy, logic and data to inform content choices. Conduct audits, identify patterns, and lead brainstorming sessions to design the best content experiences.
  • Collaborate with researchers, product managers, engineers, marketing, and business stakeholders to establish conversational, cohesive language with a unified voice.
  • Become an expert in your product and user group. Tune in to research to learn about what your audience truly needs. Bring human voices into problem statements and product UI, and inform marketing materials.
  • Provide leadership, direction, and mentorship to educate cross-functional partners and junior Content Designers on the role of UX writing and content strategy.

What we’re looking for:

  • Bachelor’s degree in Creative Writing, Screenwriting, English, Communications, Journalism, Technical Writing, UX, HCI, or equivalent practical experience.
  • 5+ years of experience in user-focused product writing, ideally work in hardware, software, digital agency or other relevant product areas.
  • Experience in shaping content for multi-disciplinary projects.
  • Experience mentoring junior content designers or UX team members.
  • A portfolio demonstrating breadth and creativity and proven experience in content writing, telling stories and UX writing.

Our Commitment to Diversity:

At Pinterest, our mission is to bring everyone the inspiration to create a life they love—and that includes our employees. We’re taking on the most exciting challenges of our working lives, and we succeed with a team that represents an inclusive and diverse set of identities and backgrounds.

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