CRM Manager


  • London  
  • Company
    Start date
  • Closing date
    20 July 2021  
    Posted on
    10 June 2021  

What’s the role about?
As part of our Marketing department, you’ll be joining our digital marketing team as our CRM Manager who are accountable for the commercial performance of the channel and deliver engagement, revenue and database growth.

In this role, you will work closely with our Senior Content Manager to plan email content and our Design Team to deliver exceptional emails.

Who you are:

  • 4 years experience working with enterprise CRM platform (Salesforce/Emarsys/Reponsys/Exponea etc).
  • Experience in retail/fashion.
  • Advance excel skills.
  • Advance GA.
  • CRM platform analytics.
  • BI tools a bonus (we currently use DataStudio).

What you’ll be doing:

  • Utilise web analytic tools and segmentation to define audience and optimal category/products to drive engagement and commercial performance.
  • Build advance segmentation strategies.
  • Build HTML emails.
  • Utilise CRM platform for personalisation and modular messaging.
  • Build and optimise complex marketing automations, whilst monitoring and adjusting where necessary.
  • Optimise opens, clicks, conversation and revenue.
  • Maximise marketing data capture (Working with Web and retail teams).

What we’ll do for you:

  • Provide you with a competitive salary.
  • Company pension.
  • Generous employee discount.
  • Company bonus scheme.
  • Health & Wellbeing perks.
  • Plus many more.

If you want to start your story at Reiss as our CRM Manager, don’t miss out - apply now!


We recognise the importance and power of diversity within our business and, as such, we ensure that our people processes are fair, transparent and promote equality of opportunity for all candidates.

It is our pledge that candidates will not be discriminated against on the grounds of gender, gender identity or expression, pregnancy, marital status, age, race, colour, ethnic background, nationality, disability, sexual orientation, religion, religious or similar belief. Every individual will be treated with respect.