Account Handler - Equipment

This job listing has expired Job
  • London  
    London, United Kingdom
    perm  
  • Company
    JJ Media Group  
    Start date
    ASAP  
    Duration
    n/a  
    Wage
    Undisclosed
  • Closing date
    8 September 2018  
    Posted on
    10 August 2018  

Description
Working as part of a team of experienced Account Handlers within the Equipment department, The AH shall understand client requirements and produce efficient and profitable quotes by reducing sub-hires and maximising utilisation. The Account Handler should understand, coordinate and satisfy their clients' requirements in order to deliver true value.

Responsibilities
Engaging clients and understanding their requirementsBuilding reliable and solid client relations
Demonstrating and utilising product knowledge Producing quotes to meet client expectations, utilising minimal discount structures
Understanding client budgets and expectations to secure profitable sales
Managing enquiries from start to finish, working with other departments as required
Taking a pro-active approach to generating new enquires and engaging clients
Opening client accounts in line with company policy Liaising with Warehouse manager to manage stock utilisation
Coordinating quote variations and liaising with the Fleet Manager to communicate changes
Working with Warehouse manager to ensure jobs are closed and invoiced within 24hrs of return
Communicating with clients about any missing or damaged items
Producing accurate and final invoices for clients
Pursuing client feedback and utilise to improve service.

Experience
A very good understanding of photographic and moving image equipment.
Excellent communication skills from telephone through to email and various IT systems
The highest levels of customer service
A team player, not only working with other A/H’s but closely with the warehouse, digital and transport department
Ideally 2 years of onset experience or 2 years experience as a Booker / Account Handler
Exceptional eye for detail
A work ethic to reflect the industry we work in, sometimes working long hours
Proactive and willingness to go the extra mile

Sorry this job has been removed from Creativepool

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