Jan-Erik's work
About Jan-Erik
After my design studies in Wuppertal, Germany, I started my career in 1990 as an industrial designer at Philips Design in Eindhoven, the Netherlands. There I held various positions, working for lighting and luminaries, medical systems and consumer electronics: initially as a product designer, later as design manager and branch director. From 1998 till 2003 I managed Philips Design's Branch in Vienna, Austria, were I was responsible for a diverse service offer.
My design work won various prestigious design awards, amongst them the Rotterdam Design Award and the IF-award in Gold.
After 19 years with Philips, where my last position was the one of CDO (Chief Design Officer) for Consumer Electronics' business unit peripherals and accessories, I moved to Deutsche Telekom (T-mobile) in 2009, to head design management. In this function I tried to integrate Design into company strategy and process, and to grow the overall design awareness, till I left in December 2010, to pursue new interests.
Since January 2011 I am an independent consultant and support companies in design- and change management challenges.
SInce January 2020 I am a board member of the Swiss design firm Vetica.
I also am co-owner of Customer Metrics AG, a firm specialized in customer centricity development.
These activities I combine with holding a professorship at the University of Applied Sciences and Arts in Lucerne, Switzerland, were I head the BA Design Management, International. I ended this activity in 2019 and since then lecture in design management at various faculties.
Next to my professional activities I am regularly invited to speak or attend juries for design awards, and I actively blog on , addressing topics on design, brand and economics. I am part of an international network of design-thinkers.
In 2018 I published my book Leading Design, available in German and English.
Specialties: With over 20 years of experience in diverse industries, like Medical Systems, Lighting, Consumer Electronics and Service Industries, I now focus on the role of design within business strategies. This way I can contribute to further develop design as a strategic tool to build brands, propositions and thus create meaning to customers and society.
Design Management, Design Strategies, Service Design, HCD, Design Thinking, Process Development, Change Management, Brand Development
My design work won various prestigious design awards, amongst them the Rotterdam Design Award and the IF-award in Gold.
After 19 years with Philips, where my last position was the one of CDO (Chief Design Officer) for Consumer Electronics' business unit peripherals and accessories, I moved to Deutsche Telekom (T-mobile) in 2009, to head design management. In this function I tried to integrate Design into company strategy and process, and to grow the overall design awareness, till I left in December 2010, to pursue new interests.
Since January 2011 I am an independent consultant and support companies in design- and change management challenges.
SInce January 2020 I am a board member of the Swiss design firm Vetica.
I also am co-owner of Customer Metrics AG, a firm specialized in customer centricity development.
These activities I combine with holding a professorship at the University of Applied Sciences and Arts in Lucerne, Switzerland, were I head the BA Design Management, International. I ended this activity in 2019 and since then lecture in design management at various faculties.
Next to my professional activities I am regularly invited to speak or attend juries for design awards, and I actively blog on , addressing topics on design, brand and economics. I am part of an international network of design-thinkers.
In 2018 I published my book Leading Design, available in German and English.
Specialties: With over 20 years of experience in diverse industries, like Medical Systems, Lighting, Consumer Electronics and Service Industries, I now focus on the role of design within business strategies. This way I can contribute to further develop design as a strategic tool to build brands, propositions and thus create meaning to customers and society.
Design Management, Design Strategies, Service Design, HCD, Design Thinking, Process Development, Change Management, Brand Development